Personal Data Processing Policy

360 Software

1. Purpose

To establish the guidelines that govern the collection, storage, use, circulation and deletion of the personal data of candidates, clients, users and other data subjects who interact with 360 Software, in compliance with Colombian Law 1581 of 2012, Decree 1377 of 2013 and other applicable regulations in Colombia.

2. Data Controller

  • Business name: 360 Software
  • Tax ID (NIT): 901613244-1
  • Email: mercadeo@360software.com.co
  • Phone: (+57) 302 3452800

3. Personal Data Processed

Depending on the purpose, 360 Software may collect and process the following types of data:

a) For recruitment processes

  • Identification data (full name, ID number, date of birth, nationality).
  • Contact details (address, phone number, email).
  • Academic background and work experience.
  • Personal and professional references.
  • Results of interviews, technical or psychometric tests.
  • Sensitive information strictly necessary for the selection process, with prior express authorization from the data subject and in accordance with applicable legislation.

b) For commercial, technical support and marketing purposes

  • Basic data such as first name, last name, email, phone number, position, company, city and commercial preferences.
  • Information collected through web forms, chat, surveys, events, cookies and the use of applications.
  • Browsing and behavior information on our platforms via analytics and digital marketing tools.

4. Purposes of Processing

The data will be processed for the following purposes:

a) Recruitment processes

  • Evaluate the candidate's suitability for a specific position.
  • Verify the information provided in the resume.
  • Apply tests and interviews related to the process.
  • Contact the candidate and keep the information for future vacancies, if the data subject so authorizes.
  • Comply with legal and contractual obligations.

b) Commercial activities, support and marketing

  • Establish and maintain commercial contact.
  • Provide technical support and improve our services.
  • Send promotions, educational content and commercial communications.
  • Personalize the user experience.
  • Conduct statistical analysis and market research.
  • Share information with strategic partners and technology providers under confidentiality agreements.

5. Data Retention

360 Software will retain personal data only for the time necessary to fulfill the purposes described in this policy, comply with legal, contractual or commercial obligations, and while there is an active relationship with the data subject. Once the purpose of the processing has been fulfilled, the data may be securely deleted or anonymized.

6. Authorization of the Data Subject

The collection and processing of personal data will require the data subject's prior, free, express and informed authorization, which may be granted by physical or electronic means, or through unequivocal conduct that allows subsequent verification.

7. Rights of the Data Subject

The data subject may:

  • Know, update and rectify their personal data.
  • Request proof of the authorization granted.
  • Be informed about the use given to their data.
  • Submit inquiries or complaints related to the processing of their data.
  • File complaints with the Superintendence of Industry and Commerce (SIC).
  • Revoke the authorization or request the deletion of their data when there is no legal or contractual duty to prevent it.

8. Security Measures

360 Software implements reasonable technical, human and administrative measures to guarantee the confidentiality, integrity and availability of the information, including access controls, secure storage and data protection tools managed by authorized technology providers.

9. International Data Transfer

The processing of personal data may involve the transfer or storage of information on servers located outside Colombia, including countries such as the United States or members of the European Union, ensuring adequate protection and confidentiality measures in accordance with applicable regulations.

10. Use of Cookies

360 Software uses cookies and similar technologies to improve the user experience, analyze browsing behavior, obtain statistics and run digital marketing campaigns. Users may disable the use of cookies from their browser settings.

11. Policy Validity

This policy is effective as of May 21, 2026 and may be modified at any time. Updates will be promptly published through the company's official channels.

12. Channels to Exercise Rights

The data subject may submit requests, inquiries or complaints related to the processing of their personal data through the following channels:

  • Email: mercadeo@360software.com.co
  • Phone: (+57) 302 3452800